Step-by-Step: Your First Money Transfer from Japan to Nepal with CityRemit

ByRatesRemit Team

title: "Step-by-Step: Your First Money Transfer from Japan to Nepal with CityRemit"
date: "2026-06-04"
excerpt: "Learn how to send money from Japan to Nepal with CityRemit. A complete beginner's guide with fees, exchange rates, and pro tips included."
author: "RatesRemit Team"

Step-by-Step: Your First Money Transfer from Japan to Nepal with CityRemit

Sending money home shouldn't feel like navigating a maze. Yet for thousands of Nepali residents in Japan—whether you're an engineer in Tokyo, a student in Osaka, or a factory worker in Aichi—the first international transfer can be overwhelming. High fees, confusing exchange rates, and language barriers at Japanese banks often leave you wondering if you're getting a fair deal.

CityRemit offers a dedicated solution for sending JPY to NPR, designed specifically for foreign residents in Japan. This guide walks you through everything you need to know to complete your first transfer with confidence—and helps you understand how it stacks up against alternatives like Wise, SmileRemit, JpRemit, BrastelRemit, JapanRemit, and KyodaiRemit.


Why Nepali Residents in Japan Choose CityRemit

Before diving into the steps, let's address what makes CityRemit a popular option for the Japan-to-Nepal corridor:

  • Nepal-focused service: CityRemit specializes in remittances to Nepal, with local payout options including bank deposits and cash pickup
  • Competitive JPY-NPR rates: Dedicated focus on this corridor often means better rates than generalist providers
  • Multiple payout methods: Send directly to Nepali banks (Nabil Bank, NIC Asia, etc.) or for cash collection
  • Japanese regulatory compliance: Licensed and operating under Japan's strict financial regulations
  • Customer support in accessible languages: Support team familiar with Nepali customer needs

However, no single provider is perfect for every situation. We'll explore how to evaluate your options later in this guide.


What You'll Need Before Starting

Gather these items to ensure a smooth first transfer:

Requirement Details
Residence Card or Japanese ID Must be valid; CityRemit verifies identity for anti-money laundering compliance
My Number Card or notification Required for tax reporting purposes in Japan
Japanese bank account For funding your transfer (Yucho Ginko, Mizuho, SMBC, etc.)
Nepali recipient's full name Exactly as it appears on their bank ID or passport
Recipient's bank details Bank name, branch, account number, or mobile wallet information
Valid phone number Japanese number for SMS verification

Pro tip: Double-check your recipient's name spelling. Even minor discrepancies between your transfer details and their bank records can cause delays of several days.


Step-by-Step: Setting Up Your First CityRemit Transfer

Step 1: Create Your CityRemit Account

Visit the CityRemit website or download their mobile application. The registration process typically requires:

  1. Entering your email address and creating a secure password
  2. Selecting your country of residence (Japan)
  3. Providing your full name as it appears on your official documents

You'll receive a verification email—click the link to activate your account.

Step 2: Complete Identity Verification (KYC)

Japanese financial regulations require thorough identity verification. CityRemit will prompt you to upload:

  • Clear photo of your Residence Card (both sides)
  • My Number documentation
  • A recent utility bill or bank statement (for address verification, if address differs from Residence Card)

This process usually takes 1–2 business days for first-time users. Some users report faster approval when documents are high-quality and clearly legible.

Step 3: Add Your Recipient in Nepal

Navigate to the recipient section and enter:

  • Full legal name (matching their bank account)
  • Payout method: Bank deposit or cash pickup
  • Bank details: For bank deposits, include bank name, branch name, and full account number
  • Mobile number: Helps with payout notifications

CityRemit supports major Nepali banks including Nabil Bank, NIC Asia Bank, Everest Bank, and Nepal Investment Bank, among others.

Step 4: Enter Your Transfer Amount and Review

This is where attention to detail pays off:

  • Enter the JPY amount you wish to send
  • Review the exchange rate (JPY to NPR) offered
  • Check the total fee and estimated delivery time
  • Confirm the exact NPR amount your recipient will receive

Critical comparison point: CityRemit typically shows you the final NPR amount upfront—if they don't, that's a red flag. Always verify you're getting transparent pricing.

Step 5: Fund Your Transfer

CityRemit accepts several funding methods from Japan:

  • Bank transfer (furikomi): Most common; transfer from your Japanese bank to CityRemit's designated account
  • Convenience store payment: Available at Lawson, FamilyMart, or Seven-Eleven (may incur additional fees)
  • Debit card: If supported

For bank transfers, you'll receive CityRemit's account details. Complete the transfer through your online banking or at an ATM. Include your transfer reference number in the remittance notes to ensure proper matching.

Step 6: Track and Confirm Delivery

Once funded, CityRemit provides a tracking number. Typical delivery times:

Payout Method Estimated Time
Bank deposit to major Nepali banks 1–2 business days
Bank deposit to regional banks 2–3 business days
Cash pickup Within hours to 1 business day

Notify your recipient to watch for SMS or email confirmation. Ask them to verify the NPR amount received matches your expectation.


Understanding Fees and Exchange Rates: CityRemit vs. Competitors

Let's be direct: the cheapest option varies by transfer amount and timing. Here's how to evaluate:

What to Compare

Factor Why It Matters
Exchange rate margin The gap between CityRemit's JPY-NPR rate and the mid-market rate
Fixed transfer fee Flat fee per transaction
Hidden fees Recipient bank charges, intermediary fees
Speed Urgent transfers often cost more
Transfer amount limits Minimums and maximums per transaction

Quick Comparison Context

  • Wise: Often competitive on exchange rates with transparent fee structure; strong digital experience
  • SmileRemit: Specialized for Asian corridors; check their Nepal-specific offerings
  • JpRemit: Japanese-focused with various destination countries
  • BrastelRemit: Long-established in Japan; compare their NPR rates
  • JapanRemit: Another Japan-based specialist to evaluate
  • KyodaiRemit: Established player with broad Asian coverage

Actionable advice: For your first transfer, send a small test amount through CityRemit while simultaneously checking what Wise, SmileRemit, or KyodaiRemit would charge for identical parameters. This real-world comparison reveals true costs better than any advertised rate.


Common Pain Points and How to Avoid Them

"My transfer is delayed—what happened?"

Most common causes:

  • Name mismatch between sender/recipient documents
  • Incomplete KYC verification
  • Japanese bank holidays delaying fund receipt
  • Nepali bank processing delays

Prevention: Triple-check all details before confirming; complete KYC well in advance of urgent transfers.

"The exchange rate changed between quote and execution"

Some providers lock rates for limited periods. Verify whether CityRemit's quoted JPY-NPR rate is guaranteed and for how long.

"My recipient didn't receive the full amount"

Ask your recipient for a bank statement showing deductions. If CityRemit promised no recipient fees but deductions occurred, document everything and contact their support immediately.


Pro Tips for Regular Senders

  1. Time your transfers: NPR rates fluctuate with market conditions. If not urgent, monitor rates for a few days
  2. Consolidate transfers: Fewer, larger transfers often reduce percentage-based fees
  3. Set up rate alerts: Some providers notify you when JPY-NPR hits your target rate
  4. Build a relationship: Regular users sometimes access better rates or priority support
  5. Keep records: Japanese tax authorities may request remittance documentation; save all confirmations

When to Consider Alternatives

CityRemit serves the Nepal corridor well, but consider alternatives when:

  • Speed is critical: Compare instant-transfer options from Wise or SmileRemit
  • Sending to multiple countries: If you also send to India (INR), Sri Lanka (LKR), Bangladesh (BDT), or the Philippines (PHP), a multi-currency provider might simplify your finances
  • Digital-first experience matters: Some competitors offer more sophisticated mobile apps
  • Fee structures favor your pattern: Heavy senders may find KyodaiRemit or JapanRemit volume discounts advantageous

Make Informed Decisions with RatesRemit

Your hard-earned yen deserves maximum value when supporting family in Nepal. While this guide focuses on CityRemit, the smartest approach is comparing your specific transfer needs across all available providers.

RatesRemit's Comparison Tool lets you instantly evaluate CityRemit, Wise, SmileRemit, JpRemit, BrastelRemit, JapanRemit, and KyodaiRemit side-by-side. See real exchange rates, total fees, and delivery speeds for your exact JPY-to-NPR amount—no guesswork, no hidden surprises.

Start your comparison today and keep more money reaching your loved ones in Nepal.


Frequently Asked Questions

How long does CityRemit take from Japan to Nepal?
Most bank deposits complete within 1–2 business days after CityRemit receives your JPY funds. Cash pickup is often faster.

What is the maximum I can send from Japan to Nepal?
Limits depend on your verification level and Japanese regulations. Contact CityRemit directly for current thresholds, or check if Wise or KyodaiRemit offer higher limits for your needs.

Can I cancel a CityRemit transfer?
Cancellations are only possible before funds are released to the recipient. Once the NPR is disbursed, reversal is extremely difficult. Act quickly if you spot an error.

Is CityRemit safe for large transfers?
CityRemit operates under Japanese financial regulations. For very large transfers, compare with JapanRemit or BrastelRemit—established providers with long track records—and consider splitting into multiple transactions.


Last updated: June 4, 2026. Exchange rates, fees, and service details change frequently. Verify current terms directly with providers before transferring.


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